Position Summary The Centre Coordinator is the day-to-day anchor of the Tuxedo Community Centre. Reporting to the Board of Directors, this role keeps facility bookings running smoothly, provides routine programming support to the volunteer Board, and oversees the hiring and scheduling of the canteen staff. This is a varied, people-facing role well suited to someone who is organized, responsive, and enjoys being the friendly face that keeps a community space humming. Key Responsibilities 1. Bookings & Communications • Monitor email daily for the Centre’s general inbox and respond to inquiries from community members, program leads, and external renters in a timely, courteous manner. • Process and confirm bookings for programming, facility rentals, private events, and ice/floor time, ensuring all required information (dates, times, contact info, deposits, insurance where applicable) is collected. • Maintain the master booking calendar and resolve scheduling conflicts as they arise. • Coordinate booking logistics such as building access, set-up requirements, and key/code handoff with renters and user groups. • Track bookings and fees including deposits, balances owed, and outstanding payments; flag issues to the Board Treasurer. • Assist with programming communication (e.g. hockey/soccer) with participants, triaging and supporting with administration as needed. • Support the delivery of established on-site camps and programs day-to-day, coordinating logistics with external hosts (new program development is led by the Program Development Manager). 2. Routine Communications • Support the Centre’s communications by communicating updates to programs, schedules, rental information, news, and announcements as needed, via email and website, in conjunction with the Media & Communications Board member. • Manage social media channels (e.g. Facebook, Instagram) with regular posts promoting programs, events, registration deadlines, and community news. 3. Canteen Staffing & Scheduling • Recruit and hire canteen staff (typically youth and teens from the community), including posting roles, interviewing candidates, and completing onboarding paperwork. • Build and maintain the canteen schedule to ensure adequate coverage for hockey games, public skating, programs, and special events. • Approve and submit timesheets for payroll processing in accordance with Centre procedures. • Supervise and support canteen staff by providing training, coaching, and conflict resolution; serve as the first point of contact for staff questions. • Plan and stock canteen merchandise, including food and supplies • Monitor canteen operations for cleanliness, customer service, and adherence to food-handling standards; escalate issues to the Board as needed. 4. Large Event Support • Support the main large annual events (tournament & carnivals) with day-to-day logistics, scheduling, and administration at the direction of the Program Development Manager and Board. • Assist with set-up, take-down, and on-site event management during large events. Qualifications & Skills • Strong written and verbal communication skills, with a friendly, professional manner. • Highly organized with strong attention to detail and the ability to juggle multiple priorities. • Comfortable working independently with limited supervision. • Extremely proficient with email, calendar tools, and basic spreadsheets (Microsoft 365 or Google Workspace). • Comfort with basic website updates and social media platforms (e.g., Facebook, Instagram). • Experience supervising or scheduling youth staff is a strong asset. • Previous experience in a community centre, non-profit, recreation, or customer service environment is an asset. • Reliable, responsive, and able to maintain confidentiality. • A satisfactory Criminal Record Check and Child Abuse Registry Check (or willingness to obtain) will be required prior to start. Working Conditions • In-person time at the Centre for bookings handoffs, programming and canteen oversight • Remote/flexible hours for email and administrative work • Some evening and weekend availability required to respond to time-sensitive booking and canteen scheduling needs, particularly during the hockey and programming seasons. • Workload varies seasonally, peaking during the fall and winter programming months.